Privacy Policy

Effective November 5, 2026

This policy explains what information Mike's Home Repair, a trade name (DBA) of 30th St Enterprises Inc ("we", "us", "the MHR Team"), collects from customers and website visitors, how we use it, and the choices you have. It covers this website, our request form, and the text messages we send.

Information we collect

We only collect what we need to quote, schedule and complete your job:

Contact details: your name, phone number, email address and the address of the property where the work will be done.
Job details: what needs fixing, photos you send us, and notes from estimates and site visits.
Messages: texts, calls and emails between you and us.
Billing records: estimates, invoices and payment status. Card payments are handled by our payment processor; we do not store full card numbers.

How we use it

To respond to your request and prepare an estimate
To schedule visits and send appointment reminders
To send job updates, estimates, invoices and receipts
To keep a record of the work we did at your property
To send occasional offers or news, only if you separately opted in to marketing messages

Text messages (SMS)

If you give us your mobile number, for example on our request form or by texting us, we may text you about your request and job: appointment reminders, scheduling, estimates, invoices and job updates. Message frequency varies by job. Message and data rates may apply.

Reply STOP at any time to stop receiving texts. Reply START to opt back in.
Reply HELP for help, or contact us at (615) 775-5043.
Marketing texts are only sent if you separately agree to them, and you can opt out of those with STOP MKT.

We do not sell, rent or share your mobile number or text message consent. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties, except the service providers that deliver our messages on our behalf.

Who we share information with

We do not sell your personal information. We share it only with:

Service providers that help us run the business, such as our scheduling and invoicing software (Jobber), our text messaging provider, our payment processor and our website host. They may only use your information to provide their services to us.
Our crew, who need your address and job details to do the work.
Authorities, when required by law.

How long we keep it

We keep job and billing records for as long as we need them for warranty questions, taxes and our own records. You can ask us to delete your information at any time, unless we are required by law to keep it.

How we protect it

Your information is stored in our business software and accounts, which are protected by passwords and limited to the people who need it. No system is perfectly secure, but we take reasonable steps to protect what you share with us.

Your choices

Ask what information we have about you, or ask us to correct or delete it
Opt out of text messages at any time by replying STOP
Opt out of marketing messages without affecting job-related messages

Children

Our services are for adults. We do not knowingly collect information from children under 13.

Changes to this policy

If we change this policy, we will post the new version here with a new effective date.

Contact us

Mike's Home Repair (DBA of 30th St Enterprises Inc)
306 30th St, Old Hickory, TN 37138
Text or call (615) 775-5043